Details & Frequently Asked Questions
How to Redeem / Use
- 1- Go to: http://www.bigo.tv/
- 2- Click on Recharge at the top right corner
- 3- Enter your Bigo ID and confirm
- 4- Select your country from the dropdown menu
- 5- Select Mintroute as your payment option
- 6- Select denomination
- 7- Enter pin code printed on the receipt
Terms & Conditions
- How to check if diamonds are added after I recharged?
- Please check the balance in "Me"-"Wallet" after you recharged, diamonds will be added in real time
- What to do if the diamonds are not added after recharging?
- Please send feedback regarding your problem with the following information by Me-Feedback. Our customer service team will help to solve your problem
- 1. recharge amount
- 2. recharge time & date
- 3. screenshot of the payment receipt (showing the order number)
- What to do if I top up others' account by mistake?
- Sorry that it is not allowed to refund, please contact the account owner to communicate about your incorrect top up to cover your loss
About Bigo Live
1- Go to: http://www.bigo.tv/
2- Click on Recharge at the top right corner
3- Enter your Bigo ID and confirm
4- Select your country from the dropdown menu
5- Select Mintroute as your payment option
6- Select denomination
7- Enter pin code printed on the receipt
2- Click on Recharge at the top right corner
3- Enter your Bigo ID and confirm
4- Select your country from the dropdown menu
5- Select Mintroute as your payment option
6- Select denomination
7- Enter pin code printed on the receipt